IT/DevOps Incident Management Software
IT/DevOps Incident Management Software market is segmented by players, region (country), by Type ... Read More
1 Report Business Overview 1.1 Study Scope 1.2 Market Analysis by Type 1.2.1 Global Incident Management Software Market Size Growth Rate by Type, 2017 VS 2021 VS 2028 1.2.2 Cloud Based 1.2.3 On-premises 1.3 Market by Application 1.3.1 Global Incident Management Software Market Size Growth Rate by Application, 2017 VS 2021 VS 2028 1.3.2 Large Enterprises 1.3.3 SMEs 1.4 Study Objectives 1.5 Years Considered 2 Global Growth Trends 2.1 Global Incident Management Software Market Perspective (2017-2028) 2.2 Incident Management Software Growth Trends by Region 2.2.1 Incident Management Software Market Size by Region: 2017 VS 2021 VS 2028 2.2.2 Incident Management Software Historic Market Size by Region (2017-2022) 2.2.3 Incident Management Software Forecasted Market Size by Region (2023-2028) 2.3 Incident Management Software Market Dynamics 2.3.1 Incident Management Software Industry Trends 2.3.2 Incident Management Software Market Drivers 2.3.3 Incident Management Software Market Challenges 2.3.4 Incident Management Software Market Restraints 3 Competition Landscape by Key Players 3.1 Global Top Incident Management Software Players by Revenue 3.1.1 Global Top Incident Management Software Players by Revenue (2017-2022) 3.1.2 Global Incident Management Software Revenue Market Share by Players (2017-2022) 3.2 Global Incident Management Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3) 3.3 Players Covered: Ranking by Incident Management Software Revenue 3.4 Global Incident Management Software Market Concentration Ratio 3.4.1 Global Incident Management Software Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by Incident Management Software Revenue in 2021 3.5 Incident Management Software Key Players Head office and Area Served 3.6 Key Players Incident Management Software Product Solution and Service 3.7 Date of Enter into Incident Management Software Market 3.8 Mergers & Acquisitions, Expansion Plans 4 Incident Management Software Breakdown Data by Type 4.1 Global Incident Management Software Historic Market Size by Type (2017-2022) 4.2 Global Incident Management Software Forecasted Market Size by Type (2023-2028) 5 Incident Management Software Breakdown Data by Application 5.1 Global Incident Management Software Historic Market Size by Application (2017-2022) 5.2 Global Incident Management Software Forecasted Market Size by Application (2023-2028) 6 North America 6.1 North America Incident Management Software Market Size (2017-2028) 6.2 North America Incident Management Software Market Size by Type 6.2.1 North America Incident Management Software Market Size by Type (2017-2022) 6.2.2 North America Incident Management Software Market Size by Type (2023-2028) 6.2.3 North America Incident Management Software Market Share by Type (2017-2028) 6.3 North America Incident Management Software Market Size by Application 6.3.1 North America Incident Management Software Market Size by Application (2017-2022) 6.3.2 North America Incident Management Software Market Size by Application (2023-2028) 6.3.3 North America Incident Management Software Market Share by Application (2017-2028) 6.4 North America Incident Management Software Market Size by Country 6.4.1 North America Incident Management Software Market Size by Country (2017-2022) 6.4.2 North America Incident Management Software Market Size by Country (2023-2028) 6.4.3 U.S. 6.4.4 Canada 7 Europe 7.1 Europe Incident Management Software Market Size (2017-2028) 7.2 Europe Incident Management Software Market Size by Type 7.2.1 Europe Incident Management Software Market Size by Type (2017-2022) 7.2.2 Europe Incident Management Software Market Size by Type (2023-2028) 7.2.3 Europe Incident Management Software Market Share by Type (2017-2028) 7.3 Europe Incident Management Software Market Size by Application 7.3.1 Europe Incident Management Software Market Size by Application (2017-2022) 7.3.2 Europe Incident Management Software Market Size by Application (2023-2028) 7.3.3 Europe Incident Management Software Market Share by Application (2017-2028) 7.4 Europe Incident Management Software Market Size by Country 7.4.1 Europe Incident Management Software Market Size by Country (2017-2022) 7.4.2 Europe Incident Management Software Market Size by Country (2023-2028) 7.4.3 Germany 7.4.4 France 7.4.5 U.K. 7.4.6 Italy 7.4.7 Russia 7.4.8 Nordic Countries 8 Asia-Pacific 8.1 Asia-Pacific Incident Management Software Market Size (2017-2028) 8.2 Asia-Pacific Incident Management Software Market Size by Type 8.2.1 Asia-Pacific Incident Management Software Market Size by Type (2017-2022) 8.2.2 Asia-Pacific Incident Management Software Market Size by Type (2023-2028) 8.2.3 Asia-Pacific Incident Management Software Market Share by Type (2017-2028) 8.3 Asia-Pacific Incident Management Software Market Size by Application 8.3.1 Asia-Pacific Incident Management Software Market Size by Application (2017-2022) 8.3.2 Asia-Pacific Incident Management Software Market Size by Application (2023-2028) 8.3.3 Asia-Pacific Incident Management Software Market Share by Application (2017-2028) 8.4 Asia-Pacific Incident Management Software Market Size by Region 8.4.1 Asia-Pacific Incident Management Software Market Size by Region (2017-2022) 8.4.2 Asia-Pacific Incident Management Software Market Size by Region (2023-2028) 8.4.3 China 8.4.4 Japan 8.4.5 South Korea 8.4.6 Southeast Asia 8.4.7 India 8.4.8 Australia 9 Latin America 9.1 Latin America Incident Management Software Market Size (2017-2028) 9.2 Latin America Incident Management Software Market Size by Type 9.2.1 Latin America Incident Management Software Market Size by Type (2017-2022) 9.2.2 Latin America Incident Management Software Market Size by Type (2023-2028) 9.2.3 Latin America Incident Management Software Market Share by Type (2017-2028) 9.3 Latin America Incident Management Software Market Size by Application 9.3.1 Latin America Incident Management Software Market Size by Application (2017-2022) 9.3.2 Latin America Incident Management Software Market Size by Application (2023-2028) 9.3.3 Latin America Incident Management Software Market Share by Application (2017-2028) 9.4 Latin America Incident Management Software Market Size by Country 9.4.1 Latin America Incident Management Software Market Size by Country (2017-2022) 9.4.2 Latin America Incident Management Software Market Size by Country (2023-2028) 9.4.3 Mexico 9.4.4 Brazil 10 Middle East & Africa 10.1 Middle East & Africa Incident Management Software Market Size (2017-2028) 10.2 Middle East & Africa Incident Management Software Market Size by Type 10.2.1 Middle East & Africa Incident Management Software Market Size by Type (2017-2022) 10.2.2 Middle East & Africa Incident Management Software Market Size by Type (2023-2028) 10.2.3 Middle East & Africa Incident Management Software Market Share by Type (2017-2028) 10.3 Middle East & Africa Incident Management Software Market Size by Application 10.3.1 Middle East & Africa Incident Management Software Market Size by Application (2017-2022) 10.3.2 Middle East & Africa Incident Management Software Market Size by Application (2023-2028) 10.3.3 Middle East & Africa Incident Management Software Market Share by Application (2017-2028) 10.4 Middle East & Africa Incident Management Software Market Size by Country 10.4.1 Middle East & Africa Incident Management Software Market Size by Country (2017-2022) 10.4.2 Middle East & Africa Incident Management Software Market Size by Country (2023-2028) 10.4.3 Turkey 10.4.4 Saudi Arabia 10.4.5 UAE 11 Key Players Profiles 11.1 Zendesk 11.1.1 Zendesk Company Details 11.1.2 Zendesk Business Overview 11.1.3 Zendesk Incident Management Software Introduction 11.1.4 Zendesk Revenue in Incident Management Software Business (2017-2022) 11.1.5 Zendesk Recent Developments 11.2 SolarWinds 11.2.1 SolarWinds Company Details 11.2.2 SolarWinds Business Overview 11.2.3 SolarWinds Incident Management Software Introduction 11.2.4 SolarWinds Revenue in Incident Management Software Business (2017-2022) 11.2.5 SolarWinds Recent Developments 11.3 Freshwork 11.3.1 Freshwork Company Details 11.3.2 Freshwork Business Overview 11.3.3 Freshwork Incident Management Software Introduction 11.3.4 Freshwork Revenue in Incident Management Software Business (2017-2022) 11.3.5 Freshwork Recent Developments 11.4 SoftExpert 11.4.1 SoftExpert Company Details 11.4.2 SoftExpert Business Overview 11.4.3 SoftExpert Incident Management Software Introduction 11.4.4 SoftExpert Revenue in Incident Management Software Business (2017-2022) 11.4.5 SoftExpert Recent Developments 11.5 ManageEngine 11.5.1 ManageEngine Company Details 11.5.2 ManageEngine Business Overview 11.5.3 ManageEngine Incident Management Software Introduction 11.5.4 ManageEngine Revenue in Incident Management Software Business (2017-2022) 11.5.5 ManageEngine Recent Developments 11.6 OpsGenie 11.6.1 OpsGenie Company Details 11.6.2 OpsGenie Business Overview 11.6.3 OpsGenie Incident Management Software Introduction 11.6.4 OpsGenie Revenue in Incident Management Software Business (2017-2022) 11.6.5 OpsGenie Recent Developments 11.7 Cura 11.7.1 Cura Company Details 11.7.2 Cura Business Overview 11.7.3 Cura Incident Management Software Introduction 11.7.4 Cura Revenue in Incident Management Software Business (2017-2022) 11.7.5 Cura Recent Developments 11.8 LogicManager 11.8.1 LogicManager Company Details 11.8.2 LogicManager Business Overview 11.8.3 LogicManager Incident Management Software Introduction 11.8.4 LogicManager Revenue in Incident Management Software Business (2017-2022) 11.8.5 LogicManager Recent Developments 11.9 Resolver 11.9.1 Resolver Company Details 11.9.2 Resolver Business Overview 11.9.3 Resolver Incident Management Software Introduction 11.9.4 Resolver Revenue in Incident Management Software Business (2017-2022) 11.9.5 Resolver Recent Developments 11.10 Enablon 11.10.1 Enablon Company Details 11.10.2 Enablon Business Overview 11.10.3 Enablon Incident Management Software Introduction 11.10.4 Enablon Revenue in Incident Management Software Business (2017-2022) 11.10.5 Enablon Recent Developments 11.11 Samanage 11.11.1 Samanage Company Details 11.11.2 Samanage Business Overview 11.11.3 Samanage Incident Management Software Introduction 11.11.4 Samanage Revenue in Incident Management Software Business (2017-2022) 11.11.5 Samanage Recent Developments 12 Analyst's Viewpoints/Conclusions 13 Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Author Details 13.3 Disclaimer
List of Tables Table 1. Global Incident Management Software Market Size Growth Rate by Type (US$ Million), 2017 VS 2021 VS 2028 Table 2. Key Players of Cloud Based Table 3. Key Players of On-premises Table 4. Global Incident Management Software Market Size Growth Rate by Application (US$ Million), 2017 VS 2021 VS 2028 Table 5. Global Incident Management Software Market Size by Region (US$ Million): 2017 VS 2021 VS 2028 Table 6. Global Incident Management Software Market Size by Region (2017-2022) & (US$ Million) Table 7. Global Incident Management Software Market Share by Region (2017-2022) Table 8. Global Incident Management Software Forecasted Market Size by Region (2023-2028) & (US$ Million) Table 9. Global Incident Management Software Market Share by Region (2023-2028) Table 10. Incident Management Software Market Trends Table 11. Incident Management Software Market Drivers Table 12. Incident Management Software Market Challenges Table 13. Incident Management Software Market Restraints Table 14. Global Incident Management Software Revenue by Players (2017-2022) & (US$ Million) Table 15. Global Incident Management Software Revenue Share by Players (2017-2022) Table 16. Global Top Incident Management Software by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Incident Management Software as of 2021) Table 17. Ranking of Global Top Incident Management Software Companies by Revenue (US$ Million) in 2021 Table 18. Global 5 Largest Players Market Share by Incident Management Software Revenue (CR5 and HHI) & (2017-2022) Table 19. Key Players Headquarters and Area Served Table 20. Key Players Incident Management Software Product Solution and Service Table 21. Date of Enter into Incident Management Software Market Table 22. Mergers & Acquisitions, Expansion Plans Table 23. Global Incident Management Software Market Size by Type (2017-2022) & (US$ Million) Table 24. Global Incident Management Software Revenue Market Share by Type (2017-2022) Table 25. Global Incident Management Software Forecasted Market Size by Type (2023-2028) & (US$ Million) Table 26. Global Incident Management Software Revenue Market Share by Type (2023-2028) Table 27. Global Incident Management Software Market Size by Application (2017-2022) & (US$ Million) Table 28. Global Incident Management Software Revenue Share by Application (2017-2022) Table 29. Global Incident Management Software Forecasted Market Size by Application (2023-2028) & (US$ Million) Table 30. Global Incident Management Software Revenue Share by Application (2023-2028) Table 31. North America Incident Management Software Market Size by Type (2017-2022) & (US$ Million) Table 32. North America Incident Management Software Market Size by Type (2023-2028) & (US$ Million) Table 33. North America Incident Management Software Market Size by Application (2017-2022) & (US$ Million) Table 34. North America Incident Management Software Market Size by Application (2023-2028) & (US$ Million) Table 35. North America Incident Management Software Market Size by Country (2017-2022) & (US$ Million) Table 36. North America Incident Management Software Market Size by Country (2023-2028) & (US$ Million) Table 37. Europe Incident Management Software Market Size by Type (2017-2022) & (US$ Million) Table 38. Europe Incident Management Software Market Size by Type (2023-2028) & (US$ Million) Table 39. Europe Incident Management Software Market Size by Application (2017-2022) & (US$ Million) Table 40. Europe Incident Management Software Market Size by Application (2023-2028) & (US$ Million) Table 41. Europe Incident Management Software Market Size by Country (2017-2022) & (US$ Million) Table 42. Europe Incident Management Software Market Size by Country (2023-2028) & (US$ Million) Table 43. Asia Pacific Incident Management Software Market Size by Type (2017-2022) & (US$ Million) Table 44. Asia Pacific Incident Management Software Market Size by Type (2023-2028) & (US$ Million) Table 45. Asia Pacific Incident Management Software Market Size by Application (2017-2022) & (US$ Million) Table 46. Asia Pacific Incident Management Software Market Size by Application (2023-2028) & (US$ Million) Table 47. Asia Pacific Incident Management Software Market Size by Region (2017-2022) & (US$ Million) Table 48. Asia Pacific Incident Management Software Market Size by Region (2023-2028) & (US$ Million) Table 49. Latin America Incident Management Software Market Size by Type (2017-2022) & (US$ Million) Table 50. Latin America Incident Management Software Market Size by Type (2023-2028) & (US$ Million) Table 51. Latin America Incident Management Software Market Size by Application (2017-2022) & (US$ Million) Table 52. Latin America Incident Management Software Market Size by Application (2023-2028) & (US$ Million) Table 53. Latin America Incident Management Software Market Size by Country (2017-2022) & (US$ Million) Table 54. Latin America Incident Management Software Market Size by Country (2023-2028) & (US$ Million) Table 55. Middle East and Africa Incident Management Software Market Size by Type (2017-2022) & (US$ Million) Table 56. Middle East and Africa Incident Management Software Market Size by Type (2023-2028) & (US$ Million) Table 57. Middle East and Africa Incident Management Software Market Size by Application (2017-2022) & (US$ Million) Table 58. Middle East and Africa Incident Management Software Market Size by Application (2023-2028) & (US$ Million) Table 59. Middle East and Africa Incident Management Software Market Size by Country (2017-2022) & (US$ Million) Table 60. Middle East and Africa Incident Management Software Market Size by Country (2023-2028) & (US$ Million) Table 61. Zendesk Company Details Table 62. Zendesk Business Overview Table 63. Zendesk Incident Management Software Product Table 64. Zendesk Revenue in Incident Management Software Business (2017-2022) & (US$ Million) Table 65. Zendesk Recent Developments Table 66. SolarWinds Company Details Table 67. SolarWinds Business Overview Table 68. SolarWinds Incident Management Software Product Table 69. SolarWinds Revenue in Incident Management Software Business (2017-2022) & (US$ Million) Table 70. SolarWinds Recent Developments Table 71. Freshwork Company Details Table 72. Freshwork Business Overview Table 73. Freshwork Incident Management Software Product Table 74. Freshwork Revenue in Incident Management Software Business (2017-2022) & (US$ Million) Table 75. Freshwork Recent Developments Table 76. SoftExpert Company Details Table 77. SoftExpert Business Overview Table 78. SoftExpert Incident Management Software Product Table 79. SoftExpert Revenue in Incident Management Software Business (2017-2022) & (US$ Million) Table 80. SoftExpert Recent Developments Table 81. ManageEngine Company Details Table 82. ManageEngine Business Overview Table 83. ManageEngine Incident Management Software Product Table 84. ManageEngine Revenue in Incident Management Software Business (2017-2022) & (US$ Million) Table 85. ManageEngine Recent Developments Table 86. OpsGenie Company Details Table 87. OpsGenie Business Overview Table 88. OpsGenie Incident Management Software Product Table 89. OpsGenie Revenue in Incident Management Software Business (2017-2022) & (US$ Million) Table 90. OpsGenie Recent Developments Table 91. Cura Company Details Table 92. Cura Business Overview Table 93. Cura Incident Management Software Product Table 94. Cura Revenue in Incident Management Software Business (2017-2022) & (US$ Million) Table 95. Cura Recent Developments Table 96. LogicManager Company Details Table 97. LogicManager Business Overview Table 98. LogicManager Incident Management Software Product Table 99. LogicManager Revenue in Incident Management Software Business (2017-2022) & (US$ Million) Table 100. LogicManager Recent Developments Table 101. Resolver Company Details Table 102. Resolver Business Overview Table 103. Resolver Incident Management Software Product Table 104. Resolver Revenue in Incident Management Software Business (2017-2022) & (US$ Million) Table 105. Resolver Recent Developments Table 106. Enablon Company Details Table 107. Enablon Business Overview Table 108. Enablon Incident Management Software Product Table 109. Enablon Revenue in Incident Management Software Business (2017-2022) & (US$ Million) Table 110. Enablon Recent Developments Table 111. Samanage Company Details Table 112. Samanage Business Overview Table 113. Samanage Incident Management Software Product Table 114. Samanage Revenue in Incident Management Software Business (2017-2022) & (US$ Million) Table 115. Samanage Recent Developments Table 116. Research Programs/Design for This Report Table 117. Key Data Information from Secondary Sources Table 118. Key Data Information from Primary Sources List of Figures Figure 1. Global Incident Management Software Market Share by Type: 2021 VS 2028 Figure 2. Cloud Based Features Figure 3. On-premises Features Figure 4. Global Incident Management Software Market Share by Application: 2021 VS 2028 Figure 5. Large Enterprises Case Studies Figure 6. SMEs Case Studies Figure 7. Incident Management Software Report Years Considered Figure 8. Global Incident Management Software Market Size (US$ Million), Year-over-Year: 2017-2028 Figure 9. Global Incident Management Software Market Size, (US$ Million), 2017 VS 2021 VS 2028 Figure 10. Global Incident Management Software Market Share by Region: 2021 VS 2028 Figure 11. Global Incident Management Software Market Share by Players in 2021 Figure 12. Global Top Incident Management Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Incident Management Software as of 2021) Figure 13. The Top 10 and 5 Players Market Share by Incident Management Software Revenue in 2021 Figure 14. North America Incident Management Software Market Size YoY (2017-2028) & (US$ Million) Figure 15. North America Incident Management Software Market Size Market Share by Type (2017-2028) Figure 16. North America Incident Management Software Market Size Market Share by Application (2017-2028) Figure 17. North America Incident Management Software Market Size Share by Country (2017-2028) Figure 18. United States Incident Management Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 19. Canada Incident Management Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 20. Europe Incident Management Software Market Size YoY (2017-2028) & (US$ Million) Figure 21. Europe Incident Management Software Market Size Market Share by Type (2017-2028) Figure 22. Europe Incident Management Software Market Size Market Share by Application (2017-2028) Figure 23. Europe Incident Management Software Market Size Share by Country (2017-2028) Figure 24. Germany Incident Management Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 25. France Incident Management Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 26. U.K. Incident Management Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 27. Italy Incident Management Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 28. Russia Incident Management Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 29. Nordic Countries Incident Management Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 30. Asia-Pacific Incident Management Software Market Size YoY (2017-2028) & (US$ Million) Figure 31. Asia Pacific Incident Management Software Market Size Market Share by Type (2017-2028) Figure 32. Asia Pacific Incident Management Software Market Size Market Share by Application (2017-2028) Figure 33. Asia Pacific Incident Management Software Market Size Share by Region (2017-2028) Figure 34. China Incident Management Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 35. Japan Incident Management Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 36. South Korea Incident Management Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 37. Southeast Asia Incident Management Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 38. India Incident Management Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 39. Australia Incident Management Software Market Size YoY Growth (2017-2028) & (US$ Million) List of Figures Figure 40. Latin America Incident Management Software Market Size YoY (2017-2028) & (US$ Million) Figure 41. Latin America Incident Management Software Market Size Market Share by Type (2017-2028) Figure 42. Latin America Incident Management Software Market Size Market Share by Application (2017-2028) Figure 43. Latin America Incident Management Software Market Size Share by Country (2017-2028) Figure 44. Mexico Incident Management Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 45. Brazil Incident Management Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 46. Middle East & Africa Incident Management Software Market Size YoY (2017-2028) & (US$ Million) Figure 47. Middle East and Africa Incident Management Software Market Size Market Share by Type (2017-2028) Figure 48. Middle East and Africa Incident Management Software Market Size Market Share by Application (2017-2028) Figure 49. Middle East and Africa Incident Management Software Market Size Share by Country (2017-2028) Figure 50. Turkey Incident Management Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 51. Saudi Arabia Incident Management Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 52. UAE Incident Management Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 53. Zendesk Revenue Growth Rate in Incident Management Software Business (2017-2022) Figure 54. SolarWinds Revenue Growth Rate in Incident Management Software Business (2017-2022) Figure 55. Freshwork Revenue Growth Rate in Incident Management Software Business (2017-2022) Figure 56. SoftExpert Revenue Growth Rate in Incident Management Software Business (2017-2022) Figure 57. ManageEngine Revenue Growth Rate in Incident Management Software Business (2017-2022) Figure 58. OpsGenie Revenue Growth Rate in Incident Management Software Business (2017-2022) Figure 59. Cura Revenue Growth Rate in Incident Management Software Business (2017-2022) Figure 60. LogicManager Revenue Growth Rate in Incident Management Software Business (2017-2022) Figure 61. Resolver Revenue Growth Rate in Incident Management Software Business (2017-2022) Figure 62. Enablon Revenue Growth Rate in Incident Management Software Business (2017-2022) Figure 63. Samanage Revenue Growth Rate in Incident Management Software Business (2017-2022) Figure 64. Bottom-up and Top-down Approaches for This Report Figure 65. Data Triangulation Figure 66. Key Executives Interviewed
Zendesk SolarWinds Freshwork SoftExpert ManageEngine OpsGenie Cura LogicManager Resolver Enablon Samanage
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