Global and United States IT Service Management Tools Market Report & Forecast 2023-2028

Report ID: 1836048 | Published Date: Jan 2025 | No. of Page: 100 | Base Year: 2024 | Rating: 4.8 | Webstory: Check our Web story
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1 Study Coverage
    1.1 IT Service Management Tools Revenue in IT Service Management Tools Business (2017-2022) & (US$ Million) Introduction
    1.2 Global IT Service Management Tools Outlook 2017 VS 2022 VS 2028
        1.2.1 Global IT Service Management Tools Market Size for the Year 2017-2028
        1.2.2 Global IT Service Management Tools Market Size for the Year 2017-2028
    1.3 IT Service Management Tools Market Size, United States VS Global, 2017 VS 2022 VS 2028
        1.3.1 The Market Share of United States IT Service Management Tools in Global, 2017 VS 2022 VS 2028
        1.3.2 The Growth Rate of IT Service Management Tools Market Size, United States VS Global, 2017 VS 2022 VS 2028
    1.4 IT Service Management Tools Market Dynamics
        1.4.1 IT Service Management Tools Industry Trends
        1.4.2 IT Service Management Tools Market Drivers
        1.4.3 IT Service Management Tools Market Challenges
        1.4.4 IT Service Management Tools Market Restraints
    1.5 Study Objectives
    1.6 Years Considered
2 IT Service Management Tools by Type
    2.1 IT Service Management Tools Market Segment by Type
        2.1.1 On-Premise
        2.1.2 Cloud
    2.2 Global IT Service Management Tools Market Size by Type (2017, 2022 & 2028)
    2.3 Global IT Service Management Tools Market Size by Type (2017-2028)
    2.4 United States IT Service Management Tools Market Size by Type (2017, 2022 & 2028)
    2.5 United States IT Service Management Tools Market Size by Type (2017-2028)
3 IT Service Management Tools by Application
    3.1 IT Service Management Tools Market Segment by Application
        3.1.1 BFSI
        3.1.2 IT and ITES
        3.1.3 Telecommunication
        3.1.4 Media and Entertainment
        3.1.5 Retail
        3.1.6 Utilities
        3.1.7 Manufacturing
        3.1.8 Education
        3.1.9 Government
    3.2 Global IT Service Management Tools Market Size by Application (2017, 2022 & 2028)
    3.3 Global IT Service Management Tools Market Size by Application (2017-2028)
    3.4 United States IT Service Management Tools Market Size by Application (2017, 2022 & 2028)
    3.5 United States IT Service Management Tools Market Size by Application (2017-2028)
4 Global IT Service Management Tools Competitor Landscape by Company
    4.1 Global IT Service Management Tools Market Size by Company
        4.1.1 Top Global IT Service Management Tools Companies Ranked by Revenue (2021)
        4.1.2 Global IT Service Management Tools Revenue by Player (2017-2022)
    4.2 Global IT Service Management Tools Concentration Ratio (CR)
        4.2.1 IT Service Management Tools Market Concentration Ratio (CR) (2017-2022)
        4.2.2 Global Top 5 and Top 10 Largest Companies of IT Service Management Tools in 2021
        4.2.3 Global IT Service Management Tools Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
    4.3 Global IT Service Management Tools Headquarters, Revenue in IT Service Management Tools Business (2017-2022) & (US$ Million) Type
        4.3.1 Global IT Service Management Tools Headquarters and Area Served
        4.3.2 Global IT Service Management Tools Companies Revenue in IT Service Management Tools Business (2017-2022) & (US$ Million) Type
        4.3.3 Date of International Companies Enter into IT Service Management Tools Market
    4.4 Companies Mergers & Acquisitions, Expansion Plans
    4.5 United States IT Service Management Tools Market Size by Company
        4.5.1 Top IT Service Management Tools Players in United States, Ranked by Revenue (2021)
        4.5.2 United States IT Service Management Tools Revenue by Players (2020, 2021 & 2022)
5 Global IT Service Management Tools Market Size by Region
    5.1 Global IT Service Management Tools Market Size by Region: 2017 VS 2022 VS 2028
    5.2 Global IT Service Management Tools Market Size by Region (2017-2028)
        5.2.1 Global IT Service Management Tools Market Size by Region: 2017-2022
        5.2.2 Global IT Service Management Tools Market Size by Region (2023-2028)
6 Segment in Region Level & Country Level
    6.1 North America
        6.1.1 North America IT Service Management Tools Market Size YoY Growth 2017-2028
        6.1.2 North America IT Service Management Tools Market Facts & Figures by Country (2017, 2022 & 2028)
        6.1.3 U.S.
        6.1.4 Canada
    6.2 Asia-Pacific
        6.2.1 Asia-Pacific IT Service Management Tools Market Size YoY Growth 2017-2028
        6.2.2 Asia-Pacific IT Service Management Tools Market Facts & Figures by Region (2017, 2022 & 2028)
        6.2.3 China
        6.2.4 Japan
        6.2.5 South Korea
        6.2.6 India
        6.2.7 Australia
        6.2.8 Taiwan
        6.2.9 Indonesia
        6.2.10 Thailand
        6.2.11 Malaysia
        6.2.12 Philippines
    6.3 Europe
        6.3.1 Europe IT Service Management Tools Market Size YoY Growth 2017-2028
        6.3.2 Europe IT Service Management Tools Market Facts & Figures by Country (2017, 2022 & 2028)
        6.3.3 Germany
        6.3.4 France
        6.3.5 U.K.
        6.3.6 Italy
        6.3.7 Russia
    6.4 Latin America
        6.4.1 Latin America IT Service Management Tools Market Size YoY Growth 2017-2028
        6.4.2 Latin America IT Service Management Tools Market Facts & Figures by Country (2017, 2022 & 2028)
        6.4.3 Mexico
        6.4.4 Brazil
        6.4.5 Argentina
    6.5 Middle East and Africa
        6.5.1 Middle East and Africa IT Service Management Tools Market Size YoY Growth 2017-2028
        6.5.2 Middle East and Africa IT Service Management Tools Market Facts & Figures by Country (2017, 2022 & 2028)
        6.5.3 Turkey
        6.5.4 Saudi Arabia
        6.5.5 U.A.E
7 Company Profiles
    7.1 ServiceNow
        7.1.1 ServiceNow Company Details
        7.1.2 ServiceNow Business Overview
        7.1.3 ServiceNow IT Service Management Tools Introduction
        7.1.4 ServiceNow Revenue in IT Service Management Tools Business (2017-2022)
        7.1.5 ServiceNow Recent Development
    7.2 Atlassian
        7.2.1 Atlassian Company Details
        7.2.2 Atlassian Business Overview
        7.2.3 Atlassian IT Service Management Tools Introduction
        7.2.4 Atlassian Revenue in IT Service Management Tools Business (2017-2022)
        7.2.5 Atlassian Recent Development
    7.3 IBM
        7.3.1 IBM Company Details
        7.3.2 IBM Business Overview
        7.3.3 IBM IT Service Management Tools Introduction
        7.3.4 IBM Revenue in IT Service Management Tools Business (2017-2022)
        7.3.5 IBM Recent Development
    7.4 Broadcom
        7.4.1 Broadcom Company Details
        7.4.2 Broadcom Business Overview
        7.4.3 Broadcom IT Service Management Tools Introduction
        7.4.4 Broadcom Revenue in IT Service Management Tools Business (2017-2022)
        7.4.5 Broadcom Recent Development
    7.5 BMC Software
        7.5.1 BMC Software Company Details
        7.5.2 BMC Software Business Overview
        7.5.3 BMC Software IT Service Management Tools Introduction
        7.5.4 BMC Software Revenue in IT Service Management Tools Business (2017-2022)
        7.5.5 BMC Software Recent Development
    7.6 Ivanti Software
        7.6.1 Ivanti Software Company Details
        7.6.2 Ivanti Software Business Overview
        7.6.3 Ivanti Software IT Service Management Tools Introduction
        7.6.4 Ivanti Software Revenue in IT Service Management Tools Business (2017-2022)
        7.6.5 Ivanti Software Recent Development
    7.7 ASG Software
        7.7.1 ASG Software Company Details
        7.7.2 ASG Software Business Overview
        7.7.3 ASG Software IT Service Management Tools Introduction
        7.7.4 ASG Software Revenue in IT Service Management Tools Business (2017-2022)
        7.7.5 ASG Software Recent Development
    7.8 Axios Systems
        7.8.1 Axios Systems Company Details
        7.8.2 Axios Systems Business Overview
        7.8.3 Axios Systems IT Service Management Tools Introduction
        7.8.4 Axios Systems Revenue in IT Service Management Tools Business (2017-2022)
        7.8.5 Axios Systems Recent Development
    7.9 SAP
        7.9.1 SAP Company Details
        7.9.2 SAP Business Overview
        7.9.3 SAP IT Service Management Tools Introduction
        7.9.4 SAP Revenue in IT Service Management Tools Business (2017-2022)
        7.9.5 SAP Recent Development
    7.10 Cherwell Software
        7.10.1 Cherwell Software Company Details
        7.10.2 Cherwell Software Business Overview
        7.10.3 Cherwell Software IT Service Management Tools Introduction
        7.10.4 Cherwell Software Revenue in IT Service Management Tools Business (2017-2022)
        7.10.5 Cherwell Software Recent Development
8 Research Findings and Conclusion
9 Appendix
    9.1 Research Methodology
        9.1.1 Methodology/Research Approach
        9.1.2 Data Source
    9.2 Author Details
    9.3 Disclaimer

List of Tables
    Table 1. IT Service Management Tools Market Size United States VS Global, CAGR (2017 VS 2022 VS 2028)
    Table 2. IT Service Management Tools Market Trends
    Table 3. IT Service Management Tools Market Drivers
    Table 4. IT Service Management Tools Market Challenges
    Table 5. IT Service Management Tools Market Restraints
    Table 6. Global IT Service Management Tools Market Size by Type: 2017 VS 2022 VS 2028 (US$ Million)
    Table 7. United States IT Service Management Tools Market Size by Type: 2017 VS 2022 VS 2028 (US$ Million)
    Table 8. Global IT Service Management Tools Market Size by Application: 2017 VS 2022 VS 2028 (US$ Million)
    Table 9. United States IT Service Management Tools Market Size by Application: 2017 VS 2022 VS 2028 (US$ Million)
    Table 10. Top IT Service Management Tools Companies in Global Market, Ranking by Revenue (2021)
    Table 11. Global IT Service Management Tools Revenue by Player, (US$ Million), 2017-2022
    Table 12. Global IT Service Management Tools Revenue Share by Player, 2017-2022
    Table 13. Global IT Service Management Tools Companies Market Concentration Ratio (CR5 and HHI)
    Table 14. Global IT Service Management Tools by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in IT Service Management Tools as of 2021)
    Table 15. Top Players of IT Service Management Tools in Global Market, Headquarters and Area Served
    Table 16. Companies Revenue in IT Service Management Tools Business (2017-2022) & (US$ Million) Type
    Table 17. Date of International Companies Enter into IT Service Management Tools Market
    Table 18. Companies Mergers & Acquisitions, Expansion Plans
    Table 19. Top IT Service Management Tools Players in United States Market, Ranking by Revenue (2021)
    Table 20. United States IT Service Management Tools Revenue by Players, (US$ Million), 2020, 2021 & 2022
    Table 21. United States IT Service Management Tools Revenue Share by Players, 2020, 2021 & 2022
    Table 22. Global IT Service Management Tools Market Size by Region (US$ Million): 2017 VS 2022 VS 2028
    Table 23. Global IT Service Management Tools Market Size by Region (2017-2022) & (US$ Million)
    Table 24. Global IT Service Management Tools Market Size Forecast by Region (2023-2028) & (US$ Million)
    Table 25. North America IT Service Management Tools Sales in Value by Country (2017-2028) & (US$ Million)
    Table 26. Asia Pacific IT Service Management Tools Sales in Value by Region (2017-2028) & (US$ Million)
    Table 27. Europe IT Service Management Tools Sales in Value by Country (2017-2028) & (US$ Million)
    Table 28. Latin Americaa IT Service Management Tools Sales in Value by Country (2017-2028) & (US$ Million)
    Table 29. Middle East and Africa IT Service Management Tools Sales in Value by Country (2017-2028) & (US$ Million)
    Table 30. ServiceNow Company Details
    Table 31. ServiceNow Business Overview
    Table 32. ServiceNow IT Service Management Tools Product
    Table 33. ServiceNow Revenue in IT Service Management Tools Business (2017-2022) & (US$ Million)
    Table 34. ServiceNow Recent Development
    Table 35. Atlassian Company Details
    Table 36. Atlassian Business Overview
    Table 37. Atlassian IT Service Management Tools Product
    Table 38. Atlassian Revenue in IT Service Management Tools Business (2017-2022) & (US$ Million)
    Table 39. Atlassian Recent Development
    Table 40. IBM Company Details
    Table 41. IBM Business Overview
    Table 42. IBM IT Service Management Tools Product
    Table 43. IBM Revenue in IT Service Management Tools Business (2017-2022) & (US$ Million)
    Table 44. IBM Recent Development
    Table 45. Broadcom Company Details
    Table 46. Broadcom Business Overview
    Table 47. Broadcom IT Service Management Tools Product
    Table 48. Broadcom Revenue in IT Service Management Tools Business (2017-2022) & (US$ Million)
    Table 49. Broadcom Recent Development
    Table 50. BMC Software Company Details
    Table 51. BMC Software Business Overview
    Table 52. BMC Software IT Service Management Tools Product
    Table 53. BMC Software Revenue in IT Service Management Tools Business (2017-2022) & (US$ Million)
    Table 54. BMC Software Recent Development
    Table 55. Ivanti Software Company Details
    Table 56. Ivanti Software Business Overview
    Table 57. Ivanti Software IT Service Management Tools Product
    Table 58. Ivanti Software Revenue in IT Service Management Tools Business (2017-2022) & (US$ Million)
    Table 59. Ivanti Software Recent Development
    Table 60. ASG Software Company Details
    Table 61. ASG Software Business Overview
    Table 62. ASG Software IT Service Management Tools Product
    Table 63. ASG Software Revenue in IT Service Management Tools Business (2017-2022) & (US$ Million)
    Table 64. ASG Software Recent Development
    Table 65. Axios Systems Company Details
    Table 66. Axios Systems Business Overview
    Table 67. Axios Systems IT Service Management Tools Product
    Table 68. Axios Systems Revenue in IT Service Management Tools Business (2017-2022) & (US$ Million)
    Table 69. Axios Systems Recent Development
    Table 70. SAP Company Details
    Table 71. SAP Business Overview
    Table 72. SAP IT Service Management Tools Product
    Table 73. SAP Revenue in IT Service Management Tools Business (2017-2022) & (US$ Million)
    Table 74. SAP Recent Development
    Table 75. Cherwell Software Company Details
    Table 76. Cherwell Software Business Overview
    Table 77. Cherwell Software IT Service Management Tools Product
    Table 78. Cherwell Software Revenue in IT Service Management Tools Business (2017-2022) & (US$ Million)
    Table 79. Cherwell Software Recent Development
    Table 80. Research Programs/Design for This Report
    Table 81. Key Data Information from Secondary Sources
    Table 82. Key Data Information from Primary Sources
List of Figures
    Figure 1. IT Service Management Tools Product Picture
    Figure 2. Global IT Service Management Tools Market Size, (US$ Million), 2017 VS 2022 VS 2028
    Figure 3. Global IT Service Management Tools Market Size 2017-2028 (US$ Million)
    Figure 4. United States IT Service Management Tools Market Size, (US$ Million), 2017 VS 2022 VS 2028
    Figure 5. United States IT Service Management Tools Market Size 2017-2028 (US$ Million)
    Figure 6. United States IT Service Management Tools Market Share in Global 2017-2028
    Figure 7. IT Service Management Tools Report Years Considered
    Figure 8. Product Picture of On-Premise
    Figure 9. Product Picture of Cloud
    Figure 10. Global IT Service Management Tools Market Share by Type in 2022 & 2028
    Figure 11. Global IT Service Management Tools Market Size by Type (2017-2028) & (US$ Million)
    Figure 12. Global IT Service Management Tools Market Share by Type (2017-2028)
    Figure 13. United States IT Service Management Tools Market Share by Type in 2022 & 2028
    Figure 14. United States IT Service Management Tools Market Size by Type (2017-2028) & (US$ Million)
    Figure 15. United States IT Service Management Tools Market Share by Type (2017-2028)
    Figure 16. Product Picture of BFSI
    Figure 17. Product Picture of IT and ITES
    Figure 18. Product Picture of Telecommunication
    Figure 19. Product Picture of Media and Entertainment
    Figure 20. Product Picture of Retail
    Figure 21. Product Picture of Utilities
    Figure 22. Product Picture of Manufacturing
    Figure 23. Product Picture of Education
    Figure 24. Product Picture of Government
    Figure 25. Global IT Service Management Tools Market Share by Application in 2022 & 2028
    Figure 26. Global IT Service Management Tools Market Size by Application (2017-2028) & (US$ Million)
    Figure 27. Global IT Service Management Tools Market Share by Application (2017-2028)
    Figure 28. United States IT Service Management Tools Market Share by Application in 2022 & 2028
    Figure 29. United States IT Service Management Tools Market Size by Application (2017-2028) & (US$ Million)
    Figure 30. United States IT Service Management Tools Market Share by Application (2017-2028)
    Figure 31. North America IT Service Management Tools Market Size Growth Rate 2017-2028 (US$ Million)
    Figure 32. U.S. IT Service Management Tools Market Size Growth Rate (2017-2028) & (US$ Million)
    Figure 33. Canada IT Service Management Tools Market Size Growth Rate (2017-2028) & (US$ Million)
    Figure 34. Europe IT Service Management Tools Market Size Growth Rate 2017-2028 (US$ Million)
    Figure 35. Germany IT Service Management Tools Market Size Growth Rate (2017-2028) & (US$ Million)
    Figure 36. France IT Service Management Tools Market Size Growth Rate (2017-2028) & (US$ Million)
    Figure 37. U.K. IT Service Management Tools Market Size Growth Rate (2017-2028) & (US$ Million)
    Figure 38. Italy IT Service Management Tools Market Size Growth Rate (2017-2028) & (US$ Million)
    Figure 39. Russia IT Service Management Tools Market Size Growth Rate (2017-2028) & (US$ Million)
    Figure 40. Asia-Pacific IT Service Management Tools Market Size Growth Rate 2017-2028 (US$ Million)
    Figure 41. China IT Service Management Tools Market Size Growth Rate (2017-2028) & (US$ Million)
    Figure 42. Japan IT Service Management Tools Market Size Growth Rate (2017-2028) & (US$ Million)
    Figure 43. South Korea IT Service Management Tools Market Size Growth Rate (2017-2028) & (US$ Million)
    Figure 44. India IT Service Management Tools Market Size Growth Rate (2017-2028) & (US$ Million)
    Figure 45. Australia IT Service Management Tools Market Size Growth Rate (2017-2028) & (US$ Million)
    Figure 46. Taiwan IT Service Management Tools Market Size Growth Rate (2017-2028) & (US$ Million)
    Figure 47. Indonesia IT Service Management Tools Market Size Growth Rate (2017-2028) & (US$ Million)
    Figure 48. Thailand IT Service Management Tools Market Size Growth Rate (2017-2028) & (US$ Million)
    Figure 49. Malaysia IT Service Management Tools Market Size Growth Rate (2017-2028) & (US$ Million)
    Figure 50. Philippines IT Service Management Tools Market Size Growth Rate (2017-2028) & (US$ Million)
    Figure 51. Latin America IT Service Management Tools Market Size Growth Rate 2017-2028 (US$ Million)
    Figure 52. Mexico IT Service Management Tools Market Size Growth Rate (2017-2028) & (US$ Million)
    Figure 53. Brazil IT Service Management Tools Market Size Growth Rate (2017-2028) & (US$ Million)
    Figure 54. Argentina IT Service Management Tools Market Size Growth Rate (2017-2028) & (US$ Million)
    Figure 55. Middle East & Africa IT Service Management Tools Market Size Growth Rate 2017-2028 (US$ Million)
    Figure 56. Turkey IT Service Management Tools Market Size Growth Rate (2017-2028) & (US$ Million)
    Figure 57. Saudi Arabia IT Service Management Tools Market Size Growth Rate (2017-2028) & (US$ Million)
    Figure 58. U.A.E IT Service Management Tools Market Size Growth Rate (2017-2028) & (US$ Million)
    Figure 59. ServiceNow Revenue Growth Rate in IT Service Management Tools Business (2017-2022)
    Figure 60. Atlassian Revenue Growth Rate in IT Service Management Tools Business (2017-2022)
    Figure 61. IBM Revenue Growth Rate in IT Service Management Tools Business (2017-2022)
    Figure 62. Broadcom Revenue Growth Rate in IT Service Management Tools Business (2017-2022)
    Figure 63. BMC Software Revenue Growth Rate in IT Service Management Tools Business (2017-2022)
    Figure 64. Ivanti Software Revenue Growth Rate in IT Service Management Tools Business (2017-2022)
    Figure 65. ASG Software Revenue Growth Rate in IT Service Management Tools Business (2017-2022)
    Figure 66. Axios Systems Revenue Growth Rate in IT Service Management Tools Business (2017-2022)
    Figure 67. SAP Revenue Growth Rate in IT Service Management Tools Business (2017-2022)
    Figure 68. Cherwell Software Revenue Growth Rate in IT Service Management Tools Business (2017-2022)
    Figure 69. Bottom-up and Top-down Approaches for This Report
    Figure 70. Data Triangulation
    Figure 71. Key Executives Interviewed
Please ask for List of Figures. Request Sample Report
Companies Included in Reports:
ServiceNow
Atlassian
IBM
Broadcom
BMC Software
Ivanti Software
ASG Software
Axios Systems
SAP
Cherwell Software
Frequently Asked Questions
IT Service Management Tools report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
IT Service Management Tools report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
IT Service Management Tools report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

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