Customer Review Management Software
Customer Review Management Software market is segmented by players, region (country), by Type and ... Read More
1 Report Overview 1.1 Study Scope 1.2 Market Analysis by Type 1.2.1 Global Social CRM Tools and Software Platforms Market Size Growth Rate by Type: 2017 VS 2021 VS 2028 1.2.2 Cloud Deployment 1.2.3 On-premise 1.3 Market by Application 1.3.1 Global Social CRM Tools and Software Platforms Market Share by Application: 2017 VS 2021 VS 2028 1.3.2 Large Enterprises 1.3.3 Medium-sized Business 1.3.4 Small Business 1.4 Study Objectives 1.5 Years Considered 2 Global Growth Trends 2.1 Global Social CRM Tools and Software Platforms Market Perspective (2017-2028) 2.2 Social CRM Tools and Software Platforms Growth Trends by Region 2.2.1 Social CRM Tools and Software Platforms Market Size by Region: 2017 VS 2021 VS 2028 2.2.2 Social CRM Tools and Software Platforms Historic Market Size by Region (2017-2022) 2.2.3 Social CRM Tools and Software Platforms Forecasted Market Size by Region (2023-2028) 2.3 Social CRM Tools and Software Platforms Market Dynamics 2.3.1 Social CRM Tools and Software Platforms Industry Trends 2.3.2 Social CRM Tools and Software Platforms Market Drivers 2.3.3 Social CRM Tools and Software Platforms Market Challenges 2.3.4 Social CRM Tools and Software Platforms Market Restraints 3 Competition Landscape by Key Players 3.1 Global Top Social CRM Tools and Software Platforms Players by Revenue 3.1.1 Global Top Social CRM Tools and Software Platforms Players by Revenue (2017-2022) 3.1.2 Global Social CRM Tools and Software Platforms Revenue Market Share by Players (2017-2022) 3.2 Global Social CRM Tools and Software Platforms Market Share by Company Type (Tier 1, Tier 2, and Tier 3) 3.3 Players Covered: Ranking by Social CRM Tools and Software Platforms Revenue 3.4 Global Social CRM Tools and Software Platforms Market Concentration Ratio 3.4.1 Global Social CRM Tools and Software Platforms Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by Social CRM Tools and Software Platforms Revenue in 2021 3.5 Social CRM Tools and Software Platforms Key Players Head office and Area Served 3.6 Key Players Social CRM Tools and Software Platforms Product Solution and Service 3.7 Date of Enter into Social CRM Tools and Software Platforms Market 3.8 Mergers & Acquisitions, Expansion Plans 4 Social CRM Tools and Software Platforms Breakdown Data by Type 4.1 Global Social CRM Tools and Software Platforms Historic Market Size by Type (2017-2022) 4.2 Global Social CRM Tools and Software Platforms Forecasted Market Size by Type (2023-2028) 5 Social CRM Tools and Software Platforms Breakdown Data by Application 5.1 Global Social CRM Tools and Software Platforms Historic Market Size by Application (2017-2022) 5.2 Global Social CRM Tools and Software Platforms Forecasted Market Size by Application (2023-2028) 6 North America 6.1 North America Social CRM Tools and Software Platforms Market Size (2017-2028) 6.2 North America Social CRM Tools and Software Platforms Market Size by Country (2017-2022) 6.3 North America Social CRM Tools and Software Platforms Market Size by Country (2023-2028) 6.4 United States 6.5 Canada 7 Europe 7.1 Europe Social CRM Tools and Software Platforms Market Size (2017-2028) 7.2 Europe Social CRM Tools and Software Platforms Market Size by Country (2017-2022) 7.3 Europe Social CRM Tools and Software Platforms Market Size by Country (2023-2028) 7.4 Germany 7.5 France 7.6 U.K. 7.7 Italy 7.8 Russia 7.9 Nordic Countries 8 Asia-Pacific 8.1 Asia-Pacific Social CRM Tools and Software Platforms Market Size (2017-2028) 8.2 Asia-Pacific Social CRM Tools and Software Platforms Market Size by Country (2017-2022) 8.3 Asia-Pacific Social CRM Tools and Software Platforms Market Size by Country (2023-2028) 8.4 China 8.5 Japan 8.6 South Korea 8.7 Southeast Asia 8.8 India 8.9 Australia 9 Latin America 9.1 Latin America Social CRM Tools and Software Platforms Market Size (2017-2028) 9.2 Latin America Social CRM Tools and Software Platforms Market Size by Country (2017-2022) 9.3 Latin America Social CRM Tools and Software Platforms Market Size by Country (2023-2028) 9.4 Mexico 9.5 Brazil 10 Middle East & Africa 10.1 Middle East & Africa Social CRM Tools and Software Platforms Market Size (2017-2028) 10.2 Middle East & Africa Social CRM Tools and Software Platforms Market Size by Country (2017-2022) 10.3 Middle East & Africa Social CRM Tools and Software Platforms Market Size by Country (2023-2028) 10.4 Turkey 10.5 Saudi Arabia 10.6 UAE 11 Key Players Profiles 11.1 HubSpot 11.1.1 HubSpot Company Detail 11.1.2 HubSpot Business Overview 11.1.3 HubSpot Social CRM Tools and Software Platforms Introduction 11.1.4 HubSpot Revenue in Social CRM Tools and Software Platforms Business (2017-2022) 11.1.5 HubSpot Recent Development 11.2 Salesforce 11.2.1 Salesforce Company Detail 11.2.2 Salesforce Business Overview 11.2.3 Salesforce Social CRM Tools and Software Platforms Introduction 11.2.4 Salesforce Revenue in Social CRM Tools and Software Platforms Business (2017-2022) 11.2.5 Salesforce Recent Development 11.3 Freshsales 11.3.1 Freshsales Company Detail 11.3.2 Freshsales Business Overview 11.3.3 Freshsales Social CRM Tools and Software Platforms Introduction 11.3.4 Freshsales Revenue in Social CRM Tools and Software Platforms Business (2017-2022) 11.3.5 Freshsales Recent Development 11.4 Pipedrive 11.4.1 Pipedrive Company Detail 11.4.2 Pipedrive Business Overview 11.4.3 Pipedrive Social CRM Tools and Software Platforms Introduction 11.4.4 Pipedrive Revenue in Social CRM Tools and Software Platforms Business (2017-2022) 11.4.5 Pipedrive Recent Development 11.5 Zoho CRM 11.5.1 Zoho CRM Company Detail 11.5.2 Zoho CRM Business Overview 11.5.3 Zoho CRM Social CRM Tools and Software Platforms Introduction 11.5.4 Zoho CRM Revenue in Social CRM Tools and Software Platforms Business (2017-2022) 11.5.5 Zoho CRM Recent Development 11.6 EngageBay 11.6.1 EngageBay Company Detail 11.6.2 EngageBay Business Overview 11.6.3 EngageBay Social CRM Tools and Software Platforms Introduction 11.6.4 EngageBay Revenue in Social CRM Tools and Software Platforms Business (2017-2022) 11.6.5 EngageBay Recent Development 11.7 Insightly 11.7.1 Insightly Company Detail 11.7.2 Insightly Business Overview 11.7.3 Insightly Social CRM Tools and Software Platforms Introduction 11.7.4 Insightly Revenue in Social CRM Tools and Software Platforms Business (2017-2022) 11.7.5 Insightly Recent Development 11.8 Nimble 11.8.1 Nimble Company Detail 11.8.2 Nimble Business Overview 11.8.3 Nimble Social CRM Tools and Software Platforms Introduction 11.8.4 Nimble Revenue in Social CRM Tools and Software Platforms Business (2017-2022) 11.8.5 Nimble Recent Development 11.9 Agorapulse 11.9.1 Agorapulse Company Detail 11.9.2 Agorapulse Business Overview 11.9.3 Agorapulse Social CRM Tools and Software Platforms Introduction 11.9.4 Agorapulse Revenue in Social CRM Tools and Software Platforms Business (2017-2022) 11.9.5 Agorapulse Recent Development 11.10 Hootsuite 11.10.1 Hootsuite Company Detail 11.10.2 Hootsuite Business Overview 11.10.3 Hootsuite Social CRM Tools and Software Platforms Introduction 11.10.4 Hootsuite Revenue in Social CRM Tools and Software Platforms Business (2017-2022) 11.10.5 Hootsuite Recent Development 11.11 Sprout Social 11.11.1 Sprout Social Company Detail 11.11.2 Sprout Social Business Overview 11.11.3 Sprout Social Social CRM Tools and Software Platforms Introduction 11.11.4 Sprout Social Revenue in Social CRM Tools and Software Platforms Business (2017-2022) 11.11.5 Sprout Social Recent Development 11.12 eClincher 11.12.1 eClincher Company Detail 11.12.2 eClincher Business Overview 11.12.3 eClincher Social CRM Tools and Software Platforms Introduction 11.12.4 eClincher Revenue in Social CRM Tools and Software Platforms Business (2017-2022) 11.12.5 eClincher Recent Development 12 Analyst's Viewpoints/Conclusions 13 Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Disclaimer 13.3 Author Details
List of Tables Table 1. Global Social CRM Tools and Software Platforms Market Size Growth Rate by Type (US$ Million): 2017 VS 2021 VS 2028 Table 2. Key Players of Cloud Deployment Table 3. Key Players of On-premise Table 4. Global Social CRM Tools and Software Platforms Market Size Growth by Application (US$ Million): 2017 VS 2021 VS 2028 Table 5. Global Social CRM Tools and Software Platforms Market Size by Region (US$ Million): 2017 VS 2021 VS 2028 Table 6. Global Social CRM Tools and Software Platforms Market Size by Region (2017-2022) & (US$ Million) Table 7. Global Social CRM Tools and Software Platforms Market Share by Region (2017-2022) Table 8. Global Social CRM Tools and Software Platforms Forecasted Market Size by Region (2023-2028) & (US$ Million) Table 9. Global Social CRM Tools and Software Platforms Market Share by Region (2023-2028) Table 10. Social CRM Tools and Software Platforms Market Trends Table 11. Social CRM Tools and Software Platforms Market Drivers Table 12. Social CRM Tools and Software Platforms Market Challenges Table 13. Social CRM Tools and Software Platforms Market Restraints Table 14. Global Social CRM Tools and Software Platforms Revenue by Players (2017-2022) & (US$ Million) Table 15. Global Social CRM Tools and Software Platforms Market Share by Players (2017-2022) Table 16. Global Top Social CRM Tools and Software Platforms Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Social CRM Tools and Software Platforms as of 2021) Table 17. Ranking of Global Top Social CRM Tools and Software Platforms Companies by Revenue (US$ Million) in 2021 Table 18. Global 5 Largest Players Market Share by Social CRM Tools and Software Platforms Revenue (CR5 and HHI) & (2017-2022) Table 19. Key Players Headquarters and Area Served Table 20. Key Players Social CRM Tools and Software Platforms Product Solution and Service Table 21. Date of Enter into Social CRM Tools and Software Platforms Market Table 22. Mergers & Acquisitions, Expansion Plans Table 23. Global Social CRM Tools and Software Platforms Market Size by Type (2017-2022) & (US$ Million) Table 24. Global Social CRM Tools and Software Platforms Revenue Market Share by Type (2017-2022) Table 25. Global Social CRM Tools and Software Platforms Forecasted Market Size by Type (2023-2028) & (US$ Million) Table 26. Global Social CRM Tools and Software Platforms Revenue Market Share by Type (2023-2028) Table 27. Global Social CRM Tools and Software Platforms Market Size by Application (2017-2022) & (US$ Million) Table 28. Global Social CRM Tools and Software Platforms Revenue Market Share by Application (2017-2022) Table 29. Global Social CRM Tools and Software Platforms Forecasted Market Size by Application (2023-2028) & (US$ Million) Table 30. Global Social CRM Tools and Software Platforms Revenue Market Share by Application (2023-2028) Table 31. North America Social CRM Tools and Software Platforms Market Size by Country (2017-2022) & (US$ Million) Table 32. North America Social CRM Tools and Software Platforms Market Size by Country (2023-2028) & (US$ Million) Table 33. Europe Social CRM Tools and Software Platforms Market Size by Country (2017-2022) & (US$ Million) Table 34. Europe Social CRM Tools and Software Platforms Market Size by Country (2023-2028) & (US$ Million) Table 35. Asia-Pacific Social CRM Tools and Software Platforms Market Size by Region (2017-2022) & (US$ Million) Table 36. Asia-Pacific Social CRM Tools and Software Platforms Market Size by Region (2023-2028) & (US$ Million) Table 37. Latin America Social CRM Tools and Software Platforms Market Size by Country (2017-2022) & (US$ Million) Table 38. Latin America Social CRM Tools and Software Platforms Market Size by Country (2023-2028) & (US$ Million) Table 39. Middle East & Africa Social CRM Tools and Software Platforms Market Size by Country (2017-2022) & (US$ Million) Table 40. Middle East & Africa Social CRM Tools and Software Platforms Market Size by Country (2023-2028) & (US$ Million) Table 41. HubSpot Company Detail Table 42. HubSpot Business Overview Table 43. HubSpot Social CRM Tools and Software Platforms Product Table 44. HubSpot Revenue in Social CRM Tools and Software Platforms Business (2017-2022) & (US$ Million) Table 45. HubSpot Recent Development Table 46. Salesforce Company Detail Table 47. Salesforce Business Overview Table 48. Salesforce Social CRM Tools and Software Platforms Product Table 49. Salesforce Revenue in Social CRM Tools and Software Platforms Business (2017-2022) & (US$ Million) Table 50. Salesforce Recent Development Table 51. Freshsales Company Detail Table 52. Freshsales Business Overview Table 53. Freshsales Social CRM Tools and Software Platforms Product Table 54. Freshsales Revenue in Social CRM Tools and Software Platforms Business (2017-2022) & (US$ Million) Table 55. Freshsales Recent Development Table 56. Pipedrive Company Detail Table 57. Pipedrive Business Overview Table 58. Pipedrive Social CRM Tools and Software Platforms Product Table 59. Pipedrive Revenue in Social CRM Tools and Software Platforms Business (2017-2022) & (US$ Million) Table 60. Pipedrive Recent Development Table 61. Zoho CRM Company Detail Table 62. Zoho CRM Business Overview Table 63. Zoho CRM Social CRM Tools and Software Platforms Product Table 64. Zoho CRM Revenue in Social CRM Tools and Software Platforms Business (2017-2022) & (US$ Million) Table 65. Zoho CRM Recent Development Table 66. EngageBay Company Detail Table 67. EngageBay Business Overview Table 68. EngageBay Social CRM Tools and Software Platforms Product Table 69. EngageBay Revenue in Social CRM Tools and Software Platforms Business (2017-2022) & (US$ Million) Table 70. EngageBay Recent Development Table 71. Insightly Company Detail Table 72. Insightly Business Overview Table 73. Insightly Social CRM Tools and Software Platforms Product Table 74. Insightly Revenue in Social CRM Tools and Software Platforms Business (2017-2022) & (US$ Million) Table 75. Insightly Recent Development Table 76. Nimble Company Detail Table 77. Nimble Business Overview Table 78. Nimble Social CRM Tools and Software Platforms Product Table 79. Nimble Revenue in Social CRM Tools and Software Platforms Business (2017-2022) & (US$ Million) Table 80. Nimble Recent Development Table 81. Agorapulse Company Detail Table 82. Agorapulse Business Overview Table 83. Agorapulse Social CRM Tools and Software Platforms Product Table 84. Agorapulse Revenue in Social CRM Tools and Software Platforms Business (2017-2022) & (US$ Million) Table 85. Agorapulse Recent Development Table 86. Hootsuite Company Detail Table 87. Hootsuite Business Overview Table 88. Hootsuite Social CRM Tools and Software Platforms Product Table 89. Hootsuite Revenue in Social CRM Tools and Software Platforms Business (2017-2022) & (US$ Million) Table 90. Hootsuite Recent Development Table 91. Sprout Social Company Detail Table 92. Sprout Social Business Overview Table 93. Sprout Social Social CRM Tools and Software PlatformsProduct Table 94. Sprout Social Revenue in Social CRM Tools and Software Platforms Business (2017-2022) & (US$ Million) Table 95. Sprout Social Recent Development Table 96. eClincher Company Detail Table 97. eClincher Business Overview Table 98. eClincher Social CRM Tools and Software PlatformsProduct Table 99. eClincher Revenue in Social CRM Tools and Software Platforms Business (2017-2022) & (US$ Million) Table 100. eClincher Recent Development Table 101. Research Programs/Design for This Report Table 102. Key Data Information from Secondary Sources Table 103. Key Data Information from Primary Sources List of Figures Figure 1. Global Social CRM Tools and Software Platforms Market Share by Type: 2021 VS 2028 Figure 2. Cloud Deployment Features Figure 3. On-premise Features Figure 4. Global Social CRM Tools and Software Platforms Market Share by Application in 2021 & 2028 Figure 5. Large Enterprises Case Studies Figure 6. Medium-sized Business Case Studies Figure 7. Small Business Case Studies Figure 8. Social CRM Tools and Software Platforms Report Years Considered Figure 9. Global Social CRM Tools and Software Platforms Market Size (US$ Million), Year-over-Year: 2017-2028 Figure 10. Global Social CRM Tools and Software Platforms Market Size, (US$ Million), 2017 VS 2021 VS 2028 Figure 11. Global Social CRM Tools and Software Platforms Market Share by Region: 2021 VS 2028 Figure 12. Global Social CRM Tools and Software Platforms Market Share by Players in 2021 Figure 13. Global Top Social CRM Tools and Software Platforms Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Social CRM Tools and Software Platforms as of 2021) Figure 14. The Top 10 and 5 Players Market Share by Social CRM Tools and Software Platforms Revenue in 2021 Figure 15. North America Social CRM Tools and Software Platforms Market Size YoY Growth (2017-2028) & (US$ Million) Figure 16. North America Social CRM Tools and Software Platforms Market Share by Country (2017-2028) Figure 17. United States Social CRM Tools and Software Platforms Market Size YoY Growth (2017-2028) & (US$ Million) Figure 18. Canada Social CRM Tools and Software Platforms Market Size YoY Growth (2017-2028) & (US$ Million) Figure 19. Europe Social CRM Tools and Software Platforms Market Size YoY Growth (2017-2028) & (US$ Million) Figure 20. Europe Social CRM Tools and Software Platforms Market Share by Country (2017-2028) Figure 21. Germany Social CRM Tools and Software Platforms Market Size YoY Growth (2017-2028) & (US$ Million) Figure 22. France Social CRM Tools and Software Platforms Market Size YoY Growth (2017-2028) & (US$ Million) Figure 23. U.K. Social CRM Tools and Software Platforms Market Size YoY Growth (2017-2028) & (US$ Million) Figure 24. Italy Social CRM Tools and Software Platforms Market Size YoY Growth (2017-2028) & (US$ Million) Figure 25. Russia Social CRM Tools and Software Platforms Market Size YoY Growth (2017-2028) & (US$ Million) Figure 26. Nordic Countries Social CRM Tools and Software Platforms Market Size YoY Growth (2017-2028) & (US$ Million) Figure 27. Asia-Pacific Social CRM Tools and Software Platforms Market Size YoY Growth (2017-2028) & (US$ Million) Figure 28. Asia-Pacific Social CRM Tools and Software Platforms Market Share by Region (2017-2028) Figure 29. China Social CRM Tools and Software Platforms Market Size YoY Growth (2017-2028) & (US$ Million) Figure 30. Japan Social CRM Tools and Software Platforms Market Size YoY Growth (2017-2028) & (US$ Million) Figure 31. South Korea Social CRM Tools and Software Platforms Market Size YoY Growth (2017-2028) & (US$ Million) Figure 32. Southeast Asia Social CRM Tools and Software Platforms Market Size YoY Growth (2017-2028) & (US$ Million) Figure 33. India Social CRM Tools and Software Platforms Market Size YoY Growth (2017-2028) & (US$ Million) Figure 34. Australia Social CRM Tools and Software Platforms Market Size YoY Growth (2017-2028) & (US$ Million) Figure 35. Latin America Social CRM Tools and Software Platforms Market Size YoY Growth (2017-2028) & (US$ Million) Figure 36. Latin America Social CRM Tools and Software Platforms Market Share by Country (2017-2028) Figure 37. Mexico Social CRM Tools and Software Platforms Market Size YoY Growth (2017-2028) & (US$ Million) Figure 38. Brazil Social CRM Tools and Software Platforms Market Size YoY Growth (2017-2028) & (US$ Million) Figure 39. Middle East & Africa Social CRM Tools and Software Platforms Market Size YoY Growth (2017-2028) & (US$ Million) Figure 40. Middle East & Africa Social CRM Tools and Software Platforms Market Share by Country (2017-2028) Figure 41. Turkey Social CRM Tools and Software Platforms Market Size YoY Growth (2017-2028) & (US$ Million) Figure 42. Saudi Arabia Social CRM Tools and Software Platforms Market Size YoY Growth (2017-2028) & (US$ Million) Figure 43. HubSpot Revenue Growth Rate in Social CRM Tools and Software Platforms Business (2017-2022) Figure 44. Salesforce Revenue Growth Rate in Social CRM Tools and Software Platforms Business (2017-2022) Figure 45. Freshsales Revenue Growth Rate in Social CRM Tools and Software Platforms Business (2017-2022) Figure 46. Pipedrive Revenue Growth Rate in Social CRM Tools and Software Platforms Business (2017-2022) Figure 47. Zoho CRM Revenue Growth Rate in Social CRM Tools and Software Platforms Business (2017-2022) Figure 48. EngageBay Revenue Growth Rate in Social CRM Tools and Software Platforms Business (2017-2022) Figure 49. Insightly Revenue Growth Rate in Social CRM Tools and Software Platforms Business (2017-2022) Figure 50. Nimble Revenue Growth Rate in Social CRM Tools and Software Platforms Business (2017-2022) Figure 51. Agorapulse Revenue Growth Rate in Social CRM Tools and Software Platforms Business (2017-2022) Figure 52. Hootsuite Revenue Growth Rate in Social CRM Tools and Software Platforms Business (2017-2022) Figure 53. Sprout Social Revenue Growth Rate in Social CRM Tools and Software Platforms Business (2017-2022) Figure 54. eClincher Revenue Growth Rate in Social CRM Tools and Software Platforms Business (2017-2022) Figure 55. Bottom-up and Top-down Approaches for This Report Figure 56. Data Triangulation Figure 57. Key Executives Interviewed
HubSpot Salesforce Freshsales Pipedrive Zoho CRM EngageBay Insightly Nimble Agorapulse Hootsuite Sprout Social eClincher
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